At Ardcomm, we are committed to protecting your privacy and ensuring that any personal data you provide is handled in a secure and transparent manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or communicate with us via the website.
1. Information We Collect
We respect your privacy, and as such, we do not collect or store any personal information from individuals who simply visit our website. However, if you choose to contact us directly via the email option, or if you submit a complaint through our website, we may collect personal details such as: Name; Email address; Phone number (if provided), and any other information you provide when communicating with us, e.g., asking for job vacancy information etc.
This information will only be used to respond to your inquiries, resolve any complaints, or provide further assistance as necessary. We do not use your personal information for marketing purposes or share it with third parties, except as necessary to fulfill our obligations to you and the nature of the inquiry.
2. How We Use Your Data
Your personal information is used solely for the purpose of:
- Responding to inquiries or queries submitted via email or contact form.
- Addressing and resolving complaints or feedback you provide.
We do not store or retain your personal data beyond what is required to fulfill the purpose of your communication.
3. Data Storage and Security
Any personal data you provide will be securely stored. Our data protection measures include:
- Storing personal data on secure servers that are regularly updated with the latest security features.
- Access to personal data is limited to authorised personnel within the organisation who are responsible for addressing your query or complaint.
- We do not store any personal information for longer than is necessary, and we will delete it once we have responded to your inquiry or resolved your complaint, unless otherwise required by law.
4. Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc., to collect information about how users interact with our website. Google Analytics uses cookies to gather data such as:
- The pages you visit
- The time spent on the site
- Your geographic location (based on IP address)
- How you arrived at our website (e.g., through a search engine or a direct URL)
This information helps us improve the functionality and content of our website by understanding how visitors use our site. Google Analytics does not collect personally identifiable information. For more information on how Google Analytics collects and processes data, please visit Google’s Privacy Policy. You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
5. Cookies
We use cookies on our website to improve the user experience on our website. Cookies are small text files placed on your device that help us understand how you interact with our site, making it easier for you to navigate and use. These cookies help us analyse website traffic, provide social media features, and personalise the experience. You can manage cookie preferences by adjusting the settings in your own browser. If you do not wish to accept cookies, you may disable them, though this may affect the functionality of some parts of our website. Some features of the site may then not function properly if cookies are disabled. For more information on how we use cookies, please contact us directly.
By continuing to browse our website, you agree to the use of cookies.
6. Links to Other Websites
Our website may contain links to third-party websites such as the health and social care trusts, RQIA etc., for your convenience or reference. Please note that we are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policy of any website you visit through links on our site.
7. Account Registration
We do not offer the ability for users to create personal accounts on our website. No registration is required to access our content, and we do not store any user credentials or personal account details.
8. Staff Access to Online Platforms
Our staff members will have access to our online platforms via secure links on the website to perform their roles. These platforms are intended solely for internal use and will not involve the collection or storage of personal data via our website, unless specified in the terms and conditions of each platform.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please feel free to contact us at:
Ardmonagh Family & Community Group (Ardcomm)
61-63 Ardmonagh Gardens
Belfast , BT11 8DX
Tele: 028 90 245943
email: info@ardcomm.org
By using our website, you agree to the terms of this Privacy Policy.